For memory-based response personalization in ChatGPT, the control location is Settings > Personalization. OpenAI places ChatGPT memory settings on that path, but the available features and controls can vary by plan, region, platform, and workspace settings.
How to check the control
- Open your ChatGPT settings.
- Go to Personalization.
- Look for the memory settings and controls available to you.
If you cannot see the expected option, confirm which plan, region, platform, and workspace settings apply to your account. OpenAI does not say that every account will have identical memory controls, and the cited guidance does not provide a universal fallback setting for a missing option.
The verified path is specifically for memory controls. The cited pages do not establish that every type of response personalization is governed by one universal control.
Does Temporary Chat disable personalization?
Not necessarily. OpenAI says a Personalized temporary chat can use existing memories, custom instructions, and plugins. Starting a temporary chat therefore should not be treated as confirmation that memory-based personalization has been excluded.
What you still need to confirm
Before assuming personalization is off, check:
- Which memory controls actually appear under Settings > Personalization.
- Whether your plan, region, platform, or workspace settings affect their availability.
- Whether a temporary chat is identified as Personalized, since it can still use existing memories and other personalization features.